Terms & Conditions
Red Carpet Detailing Policies, Terms & Conditions | Erie, PA
Welcome to Red Carpet Detailing, Erie’s trusted choice for auto detailing, ceramic coatings, paint correction, and full-service car care. By booking an appointment with us, you agree to the following policies, terms, and conditions designed to ensure a professional, transparent, and customer-first experience.
Appointment & Booking Policy
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All services must be booked in advance through our online booking system or by text/phone.
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Deposits may be required for select services such as ceramic coatings or paint correction packages.
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Same-day service is based on availability.
Cancellation & Rescheduling
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A minimum of 24 hours’ notice is required for cancellations or rescheduling.
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Appointments canceled with less than 24 hours’ notice may result in deposit forfeiture.
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Severe weather reschedules will be accommodated promptly.
Satisfaction Guarantee
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We strive for 100% satisfaction with every service. If you are not satisfied, please notify us within 24 hours of service so we can address your concerns.
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Results may vary depending on the condition of the vehicle, but we guarantee the highest level of care.
Ceramic Coating & Paint Protection Terms
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Ceramic coatings are offered with 3-Year and 7-Year packages for both cars and trucks.
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Warranty coverage is subject to proper vehicle maintenance, including regular washing and care.
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Improper maintenance or third-party damage may void warranty coverage.
Payment Terms
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Full payment is due upon completion of service unless otherwise stated.
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We accept cash, debit, and credit cards.
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Deposits are non-refundable but will be applied to the final bill of the scheduled service.
Liability Disclaimer
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Red Carpet Detailing is not responsible for pre-existing damage, worn materials, or manufacturer defects.
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Customers acknowledge that all detailing and ceramic coating services are performed at their request and assume any associated risks.
Privacy Policy
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Customer information collected through our website, booking system, or in person is used only to provide detailing services.
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We do not share, sell, or distribute your information to third parties.
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Secure online booking ensures your data is protected.
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By using our site or booking a service, you consent to the collection and use of your information in accordance with this Privacy Policy.
General Terms & Conditions
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By booking with Red Carpet Detailing in Erie, PA, you agree to the following:
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Services will be performed to the highest standard of care available.
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Customers are responsible for disclosing any pre-existing issues with the vehicle.
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All deposits and payments are subject to the policies listed above.
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Red Carpet Detailing reserves the right to refuse service at its discretion.
Accessibility Policy
Why Our Policies Matter
These policies, terms, and privacy practices are designed to provide transparency, protect our customers, and maintain the level of professionalism that defines the Red Carpet Treatment.
Serving Erie, PA and surrounding areas, Red Carpet Detailing is dedicated to giving every vehicle the showroom-quality shine it deserves.